Terms and Conditions
of Use on888
All on888 members are subject to the terms and conditions set out below. Please read them carefully before registering or using any service on this platform.
Key Points in These Terms
Below is a summary of six important points governing the relationship between on888 and all its members.
Membership Eligibility
Registration is open to individuals aged 21 and above only. By registering, you confirm that you meet the age requirement and are free from any applicable local legal restrictions.
Deposits and Withdrawals
The minimum deposit is RM20 and the minimum withdrawal is RM50 per transaction. Withdrawal processing time is between 30 minutes and 3 hours depending on the method chosen.
Bonuses and Promotions
A 100% welcome bonus of up to RM888 is given to new members with a wagering requirement of 15 times the bonus value. All promotions are subject to the specific conditions stated in each offer.
Account Security
Each member is responsible for keeping their account password confidential. on888 will never ask for your password through any communication channel.
Prohibited Use
Any attempt to manipulate games, use multiple accounts, or exploit system bugs is strictly prohibited and may result in immediate account suspension.
Customer Service
on888 customer support operates 24/7 via live chat and email in Malay and English. Any questions relating to the terms may be directed to our team.
Full Terms and Conditions
Updated: January 2026The following terms and conditions ("Terms") govern the entire relationship between you ("Member") and on888 ("Platform", "we", "us"). By registering, accessing or using any part of the on888 platform, you are considered to have read, understood and fully agreed to these Terms. If you do not agree with any provision herein, please stop using the platform immediately.
Definitions and Interpretation
In these Terms, the following words and expressions carry the meanings stated unless the context requires otherwise:
- "Platform" refers to the on888 website accessible via on888.one and all related subdomains and applications.
- "Member" refers to any individual who has successfully registered and holds an active account at on888.
- "Real Money" refers to Malaysian Ringgit (MYR/RM) or any other currency deposited into an on888 account for betting purposes.
- "Bonus Money" refers to credits granted by on888 through promotional programmes that cannot be withdrawn directly until the wagering requirements are met.
- "Services" covers online slots, live casino, sports betting and all other games available on the on888 platform.
Membership and Accounts
Registration for an on888 account is subject to the following conditions, which must be met by every applicant:
- You must be 21 years of age or older on the date of registration.
- Each individual is only permitted to hold one (1) active account. Holding more than one account is a serious violation.
- You must complete the registration information accurately, fully and truthfully. Any misleading or false information may result in account closure.
- You must be the actual owner of the payment method used for deposits and withdrawals.
- You are not permitted to register or use the platform if your local laws prohibit participation in online gambling activities.
on888 reserves the right to verify a member's identity at any time by requesting a copy of their MyKad or valid identity document. This verification process is intended to protect the security of all parties and to comply with the international licensing guidelines held by this platform.
Deposits and Withdrawals
on888 accepts various payment methods for the convenience of Malaysian members, including Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, as well as cryptocurrencies such as USDT, BTC and ETH.
The minimum deposit amount for all payment methods is RM20, while the minimum withdrawal amount is RM50. Withdrawal requests that do not meet the minimum amount will not be processed.
- Deposits are typically credited to the account instantly or within a few minutes.
- Withdrawals are processed within 30 minutes to 3 hours depending on the method chosen and account verification requirements.
- All transactions are protected with 256-bit SSL encryption to secure your financial data.
- Deposited funds may only be withdrawn to the same payment method used or to another method that has been verified in the member's name.
- on888 does not charge any processing fees on standard deposits or withdrawals.
Bonuses and Promotions
on888 offers various bonus programmes to its members. Each bonus is subject to wagering requirements that must be met before the bonus money or winnings from that bonus can be withdrawn.
Welcome Bonus: New members are eligible to receive a 100% bonus on their first deposit up to a maximum of RM888. The wagering requirement is 15 times the bonus amount received.
on888 also offers a three-tier VIP programme with weekly cashback:
- Bronze — weekly cashback of up to 0.3% based on total wagering.
- Silver — weekly cashback of up to 0.7% as betting activity increases.
- Gold — weekly cashback of up to 1.0% for members with the highest activity level.
on888 reserves the right to modify, suspend or withdraw any promotion at any time. If there is suspicion that a bonus is being used dishonestly or contrary to the purpose of the promotion, on888 reserves the right to cancel the bonus and related winnings.
Betting Rules
All bets placed on the on888 platform are subject to the rules of each respective game. Minimum and maximum bet limits for each game are displayed within the game interface itself. Members are advised to read the rules of each game before starting a session.
- Game results generated by the Random Number Generator (RNG) are final and cannot be disputed.
- Any bets placed during a technical disruption will be verified based on stored server records.
- For sports betting, the odds displayed at the time the bet is placed are the ones that apply, not any odds changed afterwards.
- In the event of a game malfunction or disruption, on888 reserves the right to cancel or suspend the affected bet and return the bet amount to the member's account balance.
Prohibited Conduct
The following actions are strictly prohibited on the on888 platform and may result in account closure without notice:
- Registering more than one account in your own name or in the name of another person.
- Using any automated software, bots, or other methods to gain an unfair advantage.
- Manipulating, exploiting, or abusing technical errors or system bugs.
- Transferring funds between member accounts for the purpose of money laundering or circumventing wagering requirements.
- Sharing login credentials with third parties or using another member's account.
- Any form of collusion between players to gain an unfair advantage in a game.
- Spreading misleading or negative information about on888 without valid basis.
Account Suspension and Closure
on888 reserves the right to suspend or close any member account at any time for reasons deemed reasonable by the platform, including but not limited to violations of these Terms.
Members may also request closure of their own account at any time by contacting the customer support team via live chat or email. For members who require self-exclusion as part of responsible gambling, our team will assist in processing that request.
- After account closure, any valid real-money balance will be returned to the member subject to identity verification.
- Bonus funds that have not met the wagering requirements will be automatically forfeited.
- Accounts closed due to fraud are not eligible for any refund.
Limitation of Liability
on888 provides its services on an "as is" basis. To the extent permitted by applicable law, the platform is not liable for any indirect losses, loss of profits, or incidental losses arising from the use of the platform.
on888 does not guarantee that the platform will operate without interruption at all times. Scheduled maintenance or unexpected technical disruptions may occur, and members are advised not to rely entirely on the availability of the platform for financial decisions.
Privacy and Data Protection
on888 is committed to protecting members' personal information. The collection, use, and storage of personal data is carried out in accordance with the on888 Privacy Policy, which forms part of these Terms.
Information collected during registration and use of the platform is used for identity verification, transaction processing, service communications, and improving the member experience. on888 will not sell members' personal information to third parties for marketing purposes without the member's consent.
- All data is stored on servers protected with SSL encryption.
- Access to members' personal information is restricted to staff who require that access to carry out their duties.
- Members have the right to request a copy of their personal data or to request its deletion, subject to record-retention obligations.
For more details, please refer to the on888 Privacy Policy.
Responsible Gambling
on888 takes responsible gambling seriously. This platform is for entertainment and is not intended to be a primary source of income. Members are advised to set personal limits on deposits and playing time.
If you feel that gambling is starting to negatively affect your life or the lives of those close to you, contact the on888 support team immediately for assistance. We provide self-exclusion options for members who need them.
- Age restriction: This platform is strictly for users aged 21 and above.
- Self-exclusion is available on request — contact our 24/7 support for assistance.
- Further support on responsible gambling is available through our dedicated page.
For more information on responsible gambling tools and resources, visit the on888 Responsible Gambling page.
Amendments to Terms and Conditions
on888 reserves the right to amend, update, or replace any part of these Terms at any time without prior notice. Changes will take effect immediately upon publication on the platform.
It is the member's responsibility to review these Terms periodically. Continued use of the platform after any changes constitutes acceptance of the updated terms. The date of the last update will always be displayed at the top of this page.
Applicable Law and Jurisdiction
on888 operates under an international licence and complies with the regulatory requirements of that licence. These Terms are interpreted and governed in accordance with the laws applicable to the licence held by the platform.
Should any dispute arise between a member and on888 that cannot be resolved through negotiation, both parties agree to resolve the dispute through binding arbitration in accordance with the procedures set out by the licensing body.
Frequently Asked Questions About Terms
Answers to the most common questions from on888 members regarding the platform's terms and conditions.
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